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Frequently asked questions
General
I am out-of-network with insurance which means I do not accept insurance directly. You may be eligible for reimbursement for your sessions depending on coverage. I can help you with the steps needed to determine what your reimbursement could be. I do not participate with insurance companies because I value having greater flexibility in how I provide care. I also have a strong commitment to protecting client privacy. Working outside of insurance allows me to make clinical decisions based on what I believe is most appropriate for each person, rather than insurance requirements. It also minimizes the amount of personal health information shared with third parties.Payment is submitted in full at time of service. Upon your request I will provide you with a statement, referred to as a Superbill, for you to submit for reimbursement to your insurance provider.I encourage you to contact your insurance company to ask questions about out-of-network coverage for your specific insurance plan. I am happy to support you with this. See below for more details on what to ask your insurance company.
Call member services (usually available on the back of your insurance card) and ask the following questions:
Do I have out-of-network mental health benefits?
Are services rendered by a licensed professional counselor covered?
Is any pre-approval required before obtaining out-of-network mental health services in order to be reimbursed?
Do I have a deductible? If so, what is it?
If I have out-of-network benefits, will I be reimbursed the full amount I paid or a portion?
Do I have a certain number of authorized visits?
Does the provider need to provide a clinical update during treatment?
Therapy Sessions: I ask for 48 hours’ notice when canceling or rescheduling a therapy session. When I schedule an appointment, I reserve that time specifically for you and am typically unable to offer the time to another client without adequate notice. Providing advance notice also helps keep availability open for clients who may need to reschedule and allows me to offer you more flexibility when you need to find another appointment time.If I am able to reschedule your appointment for a different time later in the week, you will not be charged for the session. This 48-hour notice excludes emergencies.Yoga Classes: Cancellations made at least 12 hours before the scheduled class will receive a full refund or class credit. Cancellations made less than 12 hours before the class, as well as no-shows are charged $10. If Abby Albright Psychotherapy, LLC cancels a class, you may choose either a full refund or a credit toward a future class.
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