Frequently asked questions
I am out-of-network with insurance which means I do not accept insurance directly. You may be eligible for reimbursement for your sessions depending on your coverage.
Payment is submitted in full at time of service. Upon your request I will provide you with a statement, referred to as a Superbill, for you to submit for reimbursement to your insurance provider.
I encourage you to contact your insurance company to ask questions about out-of-network coverage for your specific insurance plan. I am happy to support you with this. See below for more details on what to ask your insurance company.
Call member services (usually available on the back of your insurance card) and ask the following questions:
Do I have out-of-network mental health benefits?
Are services rendered by a licensed professional counselor covered?
Is any pre-approval required before obtaining out-of-network mental health services in order to be reimbursed?
Do I have a deductible? If so, what is it?
If I have out-of-network benefits, will I be reimbursed the full amount I paid or a portion?
Do I have a certain number of authorized visits?
Does the provider need to provide a clinical update during treatment?
I ask for 48 hours notice for cancellation of sessions. When I schedule sessions I reserve the time slot and am typically unable to fill a cancelled spot without adequate notice.
If I am able to reschedule your appointment for a different time later in the week, you will not be charged for the session. This 48-hour notice excludes emergencies.